Steve Welton
Service & Managing Director
35+ years as an engineer, at TPS since 2003 and Managing Director since 2023. His drive to get the job done runs right through the service team.
Meet the team
The people behind the vans
Many of our team have been with TPS for over 15 years. Here are some of the people you'll speak to, and who send the engineers out.
Steven Roberts
Chairman
Founded TPS in 2002. Now Chairman, but still in the office most days, still talking to customers and suppliers.
Phil O'Sullivan
Finance & Operations Director
An accountant by trade, at TPS since 2004. Runs accounts, the general office and the systems that track every job.
Lee Johnson
Service Manager
Joined as an engineer in 2004 and worked up through the ranks. Now runs the engineering team and its response times.
Emma Johnson
Accounts & Admin Manager
With TPS since 2006. Manages administration and accounts and trains every new member of the office team.
Shaun Robinson
Service Team Leader
Engineer, then lead engineer, now Service Team Leader since joining in 2005. Writes most of our detailed technical quotes.
Hannah Foster
Service Team Co-ordinator
Joined straight from college in Marple in 2011. Now the main link between engineers, suppliers and customers.
James Meredith
Projects Engineer
Leads larger installations and projects (new boilers, heaters, pipework and upgrades) since 2020.
Peter Roberts
Office Administration & Fleet
Often the voice you'll hear when you call. Handles job sheets, certificates, IT and the van fleet.
Debbie Wilkinson
Accounts Assistant
At TPS since 2014 and produces our invoices. Please send order numbers on time, or Debbie will be on the case.
Hayley Dunn
Service Team Administrator
Usually your first contact when booking an engineer. Joined in 2017 and keeps annual and six-monthly services on schedule.
Patrycja Strak
SHE Technician Apprentice
Joined in 2023 and studying business administration. Brings fresh energy to the service office.
Service engineers
15+ engineers in the field
Time-served, multi-skilled and fully qualified, covering the North West from bases across Greater Manchester.
About our engineers