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Service agreements

Planned maintenance, without the paperwork

One agreement covers your boilers, burners, heaters and the plant around them, keeping them efficient, safe and reliable for their whole working life.

Planned maintenance, without the paperwork

We book it, you don't chase it

We agree dates that suit you, then call you automatically when servicing is due.

A full service history

Confidential records that satisfy Health & Safety rules and back you up if an insurance claim is ever disputed.

Priority 24/7 cover

Agreement customers jump the queue. Response is usually under two hours.

No lengthy contract

We don't tie you in. We keep customers by doing the job well.

Free advice, any time

Ask about any aspect of heating or ventilation. We'll listen and adapt to what you need.

Every discipline, one visit plan

Heating, air, water and controls, co-ordinated so engineers aren't tripping over each other.

Try it

See what your plan would look like.

Choose your plant and cover level and we'll show you a 12-month visit calendar and an indicative price. It takes about a minute.

Open the plan builder
  1. 00:00You call

    Call 0161 427 0541, day or night. A person answers, not a menu.

  2. 00:05Job logged

    We take the details, check your plant history and flag priority if you're on a service agreement.

  3. 00:15Engineer dispatched

    The nearest qualified engineer is sent with your site notes on their phone.

  4. <2:00On site

    Typical arrival within two hours across Greater Manchester and Cheshire.

  5. Same dayWritten report

    Every visit ends with a written report, and a quote for anything else needed.

FAQ

Questions we get asked

How often should our equipment be serviced?

At least once a year. Ideally heating in autumn and air conditioning in spring. Oil-fired equipment really should be cleaned and serviced every year.

Why service if nothing is wrong?

Better reliability, problems caught early, lower running costs, longer equipment life and a safer building. It's also usually a legal requirement.

Our system has a warranty. Do we still need servicing?

Yes. Warranties only pay out when a part fails, and most require regular professional maintenance to stay valid.

Do you tie us into a long contract?

No. Our service agreements don't lock you into a lengthy contract. We aim to keep you because the service is good.

How fast will you respond to a breakdown?

We have engineers on call 24/7, 365 days a year, and typically respond within two hours. Customers on a service agreement get priority.

24 hours · 365 days

Plant down? We'll usually be there within two hours.

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