Case study · Healthcare
Contractor standards for a 24/7 hospice
East Cheshire Hospice
24/7out-of-hours coverThe challenge
The hospice expects full documentation, smart and trustworthy staff, and minimal noise and disruption for patients and families.
What we did
- Full H&S documentation, certificates and job sheets
- Flexible working around patients
- Responsive management
- Out-of-hours service
The result
TPS meet every requirement on the hospice's list, which the hospice says some companies find hard.
“Their staff are respectful of their surroundings when on site and understand that they need to be flexible when carrying out their work, so as to minimise noise and disruption to our patients and their families.”Facilities Manager, East Cheshire Hospice